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NewsApril 7, 2016

Mercedes-Benz Financial Services USA Appoints New VP

Geoff Robinson will take on the role of vice president of Mercedes-Benz Financial Services, effective May 1. He will be responsible for financing and leasing-related sales, marketing and dealer relations activities of Mercedes-Benz and smart products in the United States.

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NewsApril 7, 2016

2014 F&I Dealer of the Year Added to F&I Think Tank Roster

Vaden Automotive Group's Jane Vaden Thacher will be at next month's F&I Think Tank in Tampa, Fla., to explain how the group's sales and F&I process makes $1,400 per copy a reasonable expectation for F&I producers.

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ArticlesApril 6, 2016

A New Direction

Principle Auto’s Mark Smith found success after abandoning some of his group’s tried-and-true sales strategies. Now he’s looking to take that change even further.

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NewsApril 6, 2016

Shoppers Satisfied With Dealership Experience, Study Shows

Eight out of 10 shoppers are entering the dealership and leaving satisfied, according to the 2015 Channel Immersion and Perspectives study published by Foresight Research. And the remaining dissatisfied shoppers have suggestions for dealerships as to how to make the experience even better.

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NewsApril 6, 2016

Xtime Launches Customer Retention Platform

At last week's National Automobile Dealers Association Convention, Xtime unveiled a cloud-based system designed to drive owner loyalty through one service experience platform.

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NewsApril 5, 2016

MAXDigital, Carfax Expand Partnership

As part of an enhanced partnership, key details such as reported accidents, number of owners and open recalls now instantly appear onscreen for vehicles listed in MAXDigital's inventory management platform.

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NewsApril 5, 2016

1.8 Million Off-Lease Vehicles Returning to the Market in 2016, Experian Reports

The amount of cars being leased has grown by 76% since 2008, according to an Experian Automotive study. By the end of 2016, 1.8 million off-lease vehicles will return to the market, the firm says.

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NewsMarch 31, 2016

National Credit Center Announces New CRM Product

National Credit Center has announced its newest product, Avendas CRM. The company claims it can train dealership staff on the product in as little as a few days.

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NewsMarch 29, 2016

Moore to Take On Millennial Workforce at Dealer Summit

Protective Asset Protection’s Rich Moore will present a session dedicated to hiring and training Millennial workers at the upcoming Dealer Summit, organizers announced Monday.

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NewsMarch 29, 2016

FTC Seeks Court Order Against Volkswagen for Deceptive Advertising

The Federal Trade Commission is seeking a court order against Volkswagen that would require the manufacturer to compensate American consumers who bought or leased a vehicle equipped emissions cheat software. Volkswagen has also been granted an extension to come up with a detailed plan to recall 600,000 affected diesel vehicles.

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