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What to Do When Your Vendor Is Hacked
The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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SEARCHMENUSEARCHThe quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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After a steady October, used-vehicle values fell slightly in November. Black Book officials said the decline was typical of the holiday season.
Read More →Connectiv1 is a new end-to-end marketing platform that includes a predictive analytics engine designed to allow dealers to leverage their data and conduct multichannel campaigns that increase customer retention.
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Born out of the F&I product provider’s 2015 and 2016 F&I Innovator of the Year competitions at Northwood University, EFG Companies’ Driver’s Advocate mobile app features a host of service-retention tools, including a loyalty rewards tracker, and doubles as an inventory-management tool.
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The new online tool allows service departments to enter multiple claims and multiple jobs at once without having to call in the claim. Company officials said claims can be submitted through the portal in about two to three minutes.
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AutoGravity’s Sheng Wang has been appointed to chief technology officer after serving as the fintech provider’s first product director.
Read More →Fastlane has announced plans to offer its online car-buying platform to independent and pre-owned dealers starting in January.
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Honcker’s Nathan Hecht took his dislike of the typical leasing process and turned it into a mobile app that’s delivering ready-to-go deals to dealers in eight states and an experience studies show customers want — even when it comes to F&I.
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Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM mandate, and the digitization of the F&I process.
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January marks the first implementation deadline for the federal REAL ID Act. Compliance expert outlines the law, its requirements, and two potential issues facing dealers.
Read More →RouteOne officials said the availability of finance sources like Exeter has led to notable growth in the tech firm’s noncaptive econtracting share, which has more than doubled every year since 2014.
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