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What to Do When Your Vendor Is Hacked
The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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SEARCHMENUSEARCHThe quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.
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Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.
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The new roadside assistance technology is designed to complement a growing ecosystem of connected car technologies introduced by Volvo, including valet service, fuel delivery, and in-car delivery.
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Mercedes-Benz customers can choose between Signature, Reserve, and Premier, with the automaker’s three-tier subscription program costing subscribers between $1,095 and $2,995 per month. Jeep Wave will also offer subscribers three tiers from which to choose. Pricing has yet to be released.
Read More →Binary Automotive Solutions announced the addition of Joe Turner, Matt Ward, and Troy Scheer to the company’s executive management team.
Read More →A new partnership between Auto/Mate Dealership Systems and Quik Video promises to help dealers improve service customer retention and satisfaction.
Read More →The turnkey, ecommerce solution allows dealers to present options for service contracts, tire-and-wheel, GAP, and many other F&I products during or after the time of purchase. Consumers simply visit the dealer’s website and enter their VIN to access competitive rates from multiple F&I product vendors.
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Lauren Wolfe, a more than 15-year digital-marketing specialist, will spearhead growth on the West Coast as the digital retailing provider’s new senior director of consumer experience.
Read More →Users of Car-Ware’s dealer management solutions can now offer an industry-specific digital payment solution for auto finance transactions.
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Despite rising gas prices, larger vehicles should remain popular among car buyers through the holiday weekend, according to the results of a new survey by Kelley Blue Book.
Read More →The distinction adds to an already impressive list of awards and distinctions, including a Pacesetter award, a 150 Best Places to Work List award from the Atlanta Journal Constitution, Atlanta Business Chronicle Best Places to Work List, and 6-time winner of the Inc. 5000 Fastest Growing Companies List.
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