Peak Performance
Rick McCormick pushes F&I professionals to the heights of success with a focus on training, compliance, and customer service.
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SEARCHMENUSEARCHRick McCormick pushes F&I professionals to the heights of success with a focus on training, compliance, and customer service.
When a customer encounters a true F&I professional, they are pleasantly surprised and the level of trust leads to open discussions and great outcomes for everyone involved.
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We are facing challenging and opportunity filled days ahead. Having the privilege to help people during a worrisome time is honorable and fun!
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When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.
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Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to winning.
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The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
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If you treat a customer with empathy and respect, you will have created a customer for life. Use these three tips to get out of your own head and into theirs.
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