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Done Deal

F&I and Showroom editors go beyond the headlines to uncover new stories and emerging trends in the world of automotive retail and finance.

Done Dealby Gregory ArroyoJuly 16, 2013

Actions Speak Louder

The editor wonders if the departure of another director will weaken the CFPB. The latest news indicates the auto finance industry could suffer the most.

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Done Dealby Gregory ArroyoJune 12, 2013

Beyond the Sale

The editor thinks scrutiny from regulators creates a great opportunity for the industry to showcase the true value of the F&I office.

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Done Dealby Gregory ArroyoMay 15, 2013

A Change in Station

Tired of talking about the CFPB, the editor offers a few thoughts on what he thinks is a great opportunity to better connect with car buyers.

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Done Dealby Gregory ArroyoApril 15, 2013

Where’s the Transparency?

The editor doesn’t like to be ignored, and he continues to lay into the CFPB for not heeding its own call for transparency.

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Done Dealby Gregory ArroyoMarch 20, 2013

Unified Front

Regulators are looking at our business, but the editor doesn’t think we have anything to fear — that’s if we’re ready to become part of the solution.

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Done Dealby Gregory ArroyoFebruary 5, 2013

Talk to Me

The editor finds himself in an objection-handling exercise when co-workers reveal their deepest fears about the F&I office.

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