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Resistance to the Menu
In this video, Reese Dailey of the Automotive Training Academy by Assurant explains how to handle a customer who isn’t willing to listen to your pitch.
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EV Collision Claims Spike
Third-quarter battery electric vehicle insurance claims were up 4% year-over-year. A new report says EV claims cost the most due to complex technology and limited after-market parts supply.
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Ram Long
The popular Stellantis truck brand has expanded an unusually extensive warranty in response to consumer and auto dealer demand in an inflated market.
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Late-Year Auto Sales Off
Purchases of new and used vehicles were down in December despite several positive market turns for consumers, whose optimism didn’t match their big-ticket spending.
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Used-Car Prices Down in December
A Carfax index indicates that prices were higher than December 2024 but had been on a downward trend for the past few months.
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Driving America Forward
As America turns 250, explore how the automotive industry shaped jobs, culture, innovation, and mobility from Detroit assembly lines to today’s EV era.
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Top 10 F&I and Showroom Stories of 2025
The most-clicked posts ran the gamut from used-car sales outlook and a dealer group’s challenge to direct sales, to product sales guidance and the death of the FTC's CARS Rule.
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Nissans Get Latest Wireless Tech
Two of the Japanese automaker’s SUVs will feature the new global standard in device chargers starting next year for more reliable, efficient powering.
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New Initiative Addresses Technician Shortage
The ASE Connects program seeks to streamline collaboration between service shops, dealerships and schools to boost the U.S. workforce pipeline and share sector data.
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Autos Take Flying Safety Colors
Twelve brands are awarded for protective features while others fail to place.
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