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Newsby StaffOctober 17, 2019

Xtime, CenPOS Offer Streamlined Service Checkout

Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.

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ArticlesSeptember 18, 2019

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

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Newsby StaffJune 12, 2019

Ford Recall Includes 1.2M Explorers

Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.

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Newsby StaffApril 24, 2019

CarMD: Ignition Coils, Spark Plugs, O2 Sensors Caused Trouble in 2018

Car repair costs were up across all U.S. regions last year in CarMD’s latest Vehicle Health Index report, and ignition coils, spark plugs, and oxygen sensors tied for the lead in check engine repairs.

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ArticlesApril 24, 2019

4 Ways to Turn Recalls Into Positive Customer Interactions

Recalls drive service revenue and bring customers back to the dealership. Why not take advantage? Expert lists four ways to turn your next recall event into a fun and profitable experience for everyone involved.

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Newsby Tariq KamalApril 2, 2019

Former Ark. Dealership Employee Arrested on Embezzlement, Fraud Charges

Janet Christine Stair is charged with concocting a service-ticket scheme that defrauded a Hot Springs Chrysler dealership of more than $17,000 and charged its factory nearly $12,000 for phantom warranty work.

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