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Newsby Brittany-Marie SwansonSeptember 16, 2014

Court Rules Yelp Can Manipulate Business Ratings

This month, the Ninth U.S. Circuit Court of Appeals upheld a lower court’s ruling that dismissed a proposed class-action lawsuit against Yelp. The suit claimed the company extorts advertising dollars from businesses in exchange for good reviews, a practice the federal court said is not illegal.

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Articlesby Brittany-Marie SwansonSeptember 15, 2014

Word of Mouth Still Dominates

Word of mouth is still the leading source for new business, but a new study says review sites continue to gain ground.

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NewsJanuary 9, 2014

Yelp Reviews Not Protected by First Amendment, Court Rules

The Virginia Court of Appeals ruled this week that the names of seven Yelp reviewers must be turned over to the owner of a carpet cleaning business. The owner of the business said the reviewers, who made disparaging remarks online, were not real customers.

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