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Register to learn about how online reviews can enhance your online reputation, get you noticed on top sites, and drive customer purchase decisions.
Read More →The company’s directors say Reputation Butler tackles a problem that dealerships face almost daily: monitoring and keeping track of online consumer reviews on countless platforms.
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This month, the Ninth U.S. Circuit Court of Appeals upheld a lower court’s ruling that dismissed a proposed class-action lawsuit against Yelp. The suit claimed the company extorts advertising dollars from businesses in exchange for good reviews, a practice the federal court said is not illegal.
Read More →The reputation-management company announced the winners of its second annual Social Media and Reputation awards, recognizing dealers and vehicle OEMs in 15 categories.
Read More →The Virginia Court of Appeals ruled this week that the names of seven Yelp reviewers must be turned over to the owner of a carpet cleaning business. The owner of the business said the reviewers, who made disparaging remarks online, were not real customers.
Read More →Yelp filed another lawsuit against a company that allegedly posted fake reviews. This time, the complaint was filed against a law firm that successfully sued Yelp over its advertising practices.
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This week, Yelp issued another round of consumer alerts, or pop-up messages warning customers that a business was caught ‘red-handed’ trying to purchase fake reviews.
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Nothing is guaranteed when playing the online image game. But dealers say the rewards are worth the trouble.
Read More →Dealers and businesses may have continued to gripe about Yelp’s filtering system, but it didn’t deter the company from filtering a higher percentage of its business reviews in 2012 than in the previous year.
Read More →A Virginia court sided with Yelp and consumer review sites last week when it decided to reverse an injunction against a woman who posted negative reviews about her home contractor on Yelp and Angie’s List, another consumer review site.
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