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Sun Toyota’s John Marazzi was already an internet sales evangelist before launching a fully online process in September 2016. In its first month alone, the program delivered 75 closed deals and an F&I per-copy average that was just $45 shy of the in-store average.
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Brandon Honda and sister dealership Sun Toyota are winners of DealerRater’s 2017 Consumer Satisfaction Award, an annual recognition given to auto dealerships in the United States and Canada that deliver outstanding customer service as rated by online consumer reviews.
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Sun Toyota promotes Shawn Mazzoni to used-car director, the dealership announced this week. He will lead the consolidation of two separate used-car operations into a single department, which will be housed in a newly constructed sales tower.
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