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Are your salespeople sabotaging themselves before the sale starts? Dealership expert offers four ways to set them up for a win before the opening gun goes off.
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Success or failure in F&I usually comes down to one thing. Development specialist explains what that is and how it can keep your dealership out of the dreaded finance triangle.
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Expert lists five prime directives for dealers who want to take their production, company culture and customer service to the next level.
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F&I expert has a method for turning one of the most awkward parts of the F&I process into a moneymaker.
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Like a relay race, winning the F&I profit race comes down to a perfect customer handoff from sales and a strict adherence to the process. F&I trainer offers a few process tips to ensure the baton doesn't get dropped.
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Compliance expert believes that the current regulatory climate could spell the end of the negotiated car purchase and the deal structure that goes with it.
Read More →A University of Oxford study suggests that salespeople who respond to non-verbal cues and correctly judge the mood of the customer are perceived by the customer to be offering excellent service.
Read More →John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.
Read More →Flagship Credit Acceptance announced the appointment of two sales executives to help expand and develop the company’s national sales force.
Read More →MediaTrac announced the launch of the BeBack Program, a vehicle sales inducement program designed to help drive lost sales opportunities back into auto dealerships.
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