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There are many predictions of what is in store during the next 12 to 18 months for the auto industry, and when you compare predictions, some trends emerge.
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Would you consider yourself an F&I professional? If your answer is yes, I have another question; How often do you practice?
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Utilize smart discovery and relate your product’s benefits to the customers unique situation and watch your cash deal production grow.
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Instead of focusing on where you are under-resourced and thinking outside the box for a solution, think inside the box and focus on how to effectively utilize the valuable resources you already have.
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Success in changing a habit or process isn’t linear, keep your eye on the big picture. If you do, you can get unstuck and out of the middle.
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Great managers recruit and develop talent ahead of need. They also know the value of a well thought-out and implemented onboarding process.
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Create value by taking the time to understand your customer and recommending the right product at a consistent price.
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How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.
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Raising the F&I acumen of all managers associated with sales is a smart move.
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Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
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