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Edmunds released its 2026 Five Star honors to dealerships for outstanding customer service, including 11 'Five-Star Premier' designations.
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The list demonstrates that it will take a major shift in consumer preferences to unseat passenger cars from best-seller lists. Through the first 11 months of 2016, the share of passenger cars has dropped 10%, while the popularity of SUVs and light trucks continues to soar.
Read More →The good news, according to Edmunds.com, is the industry is on pace to top last year's record new-vehicle sales total. The bad news, the firm noted in a separate release, is car buyers are rolling over negative equity from their trade-ins in record numbers.
Read More →Millennials are bucking the stereotype that women are damsels in distress and men are confident decisionmakers, according to new research from Edmunds.com.
Read More →After asking 10,000 U.S. consumers about their dealership experience, the Temkin Group found that the two manufacturers with the highest customer experience ratings were Toyota and Mercedes-Benz, according to Edmunds.com.
Read More →The vehicle information site said this week that April sales are on pace to eclipse the April 2005 sales record of more than 1.5 million units. It also believes the industry is on pace to shatter last year’s 17.5 million-unit sales record.
Read More →An Edmunds analysis found that only 27.5% of all hybrid and EV trade-ins in 2016 have been applied to the purchase of another hybrid or EV, an 11.3% drop from last year’s rate of 38.5%. A larger percentage, 33.8%, of trade-ins are going toward the purchase of SUVs.
Read More →Automotive dealers sold 38.3 million used vehicles in 2015, the highest single-year total since 2007. And they did so despite the price of an average used car rising 4.6% to $18,600.
Read More →According to the firm's internal traffic data, about 500,000 consumers use its site every month to appraise their vehicles, Edmunds' new MyAppraise taps into this pool of active users to generate potential leads for partnered dealerships.
Read More →Edmunds is teaming with CUneXus to build new shopping and purchasing solutions. The latter offers a “click-to-accept” consumer loan platform that allows finance sources to deliver loan offers to in-market consumers through their mobile devices.
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