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Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits.
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Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.
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BDC expert Wendy Reeves will present ‘The ABCs of Success in the BDC’ and ‘Defining the Role & Duties of the Business Development Manager’ at this year’s Special Finance Conference.
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The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.
Read More →EZ Referral Network kicked off its national campaign to promote its mobile-friendly referral solution. It doubles as an employee-referral tool and a customer loyalty solution.
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