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NewsSeptember 15, 2016

FTC Seeking Clearance to Study Car-Buying Experience at Dealerships

The Federal Trade Commission issued a second Federal Register Notice (FRN) on a proposed qualitative survey that would examine the experience of buying and financing a car at a dealership.

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NewsAugust 19, 2016

Texas Dealers Agree to Pay $85,000 for Deceptive Advertising

Three Dallas-area dealerships have agreed to pay $85,000 to settle charges that they violated a 2014 Federal Trade Commission (FTC) administrative order that barred them from deceptively advertising the cost of buying or leasing a car.

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NewsAugust 11, 2016

FTC Says Some VW Dealers Are Misleading Diesel Owners About Buyback Deal

The Federal Trade Commission said this week it has received reports that some dealers and private parties are attempting to take advantage of Volkswagen’s diesel emissions scandal.

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Articlesby JimAugust 4, 2016

Certified for the Future

The magazine’s compliance pro breaks down Compliance Summit’s new certification component. He explains how it’s designed to address the industry’s true regulator.

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Newsby Gregory ArroyoJuly 27, 2016

FTC Issues Refunds to Buyers of Bogus "Extended Auto Warranties'

The Federal Trade Commission (FTC)'s six-year effort to collect on a $4.2 million judgement against a telemarketer of “extended auto warranties” came to a end last week. The telemarketer, which did business under the name My Car Solutions, led victims to believe it was affiliated with auto dealers and manufacturers.

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NewsMarch 29, 2016

FTC Seeks Court Order Against Volkswagen for Deceptive Advertising

The Federal Trade Commission is seeking a court order against Volkswagen that would require the manufacturer to compensate American consumers who bought or leased a vehicle equipped emissions cheat software. Volkswagen has also been granted an extension to come up with a detailed plan to recall 600,000 affected diesel vehicles.

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ArticlesMarch 4, 2016

4 Social Media Landmines

Dealership expert identifies four common landmines dealers run into when marketing on social media, and offers recommendations for staying out of the crosshairs of regulators.

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NewsMarch 2, 2016

Tom Hudson Joins Dealer Summit Roster

Prominent consumer finance attorney Thomas B. Hudson will be at Dealer Summit this May to discuss how regulators have changed the business model for special finance and buy-here, pay-here operations.

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NewsFebruary 2, 2016

F&I Think Tank Adds Top Compliance Experts

Six of the industry’s top compliance experts will be at the Sheraton Tampa Riverwalk Hotel to lead a 20 Group-like session on compliance. Aside from fielding questions from attendees, the group will tackle some pervasive regulatory myths surrounding the F&I office.

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NewsJanuary 28, 2016

GM, Jim Koons and Lithia Settle FTC’s Complaints Regarding CPO Claims

The regulator said the three companies agreed to settle its charges that they failed to disclose that some certified pre-owned vehicles were subject to open and unrepaired safety recalls despite claims of rigorous inspections in advertisements.

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