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ArticlesMarch 18, 2024

Get Focused on Right-to-Repair

The involvement of auto industry stakeholders is vital in the ongoing discussion about the broadening scope of right-to-repair laws.

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Newsby StaffFebruary 21, 2024

Service Drive Business Brisk

January volume and revenue up over December despite rough winter.

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ArticlesFebruary 12, 2024

Crash-Avoidance Systems Complicate Repairs

Training, technology and processes will help windshield, collision and after-market repair centers approach crash-avoidance systems properly.

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Newsby StaffFebruary 8, 2024

Vehicle Dependability Wanes

Annual study shows cars having more problems after three years.

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Newsby StaffJanuary 29, 2024

Free Technician Webinar on EV Charging

National Institute for Automotive Service Excellence training will include instruction on high-voltage cooling.

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ArticlesJanuary 11, 2024

AI in Auto Retail

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

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Newsby StaffJanuary 11, 2024

Free Service Technician Webinar Scheduled

'OBDII Data - Reading Between the Lines' offered by the National Institute for Automotive Service Excellence.

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ArticlesDecember 27, 2023

How to Deliver Great, Not Just Good, Service

Customer loyalty is driven by accessibility, personalization, innovation, and connection.

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Newsby StaffJune 21, 2023

Service Activity Spikes in May

Analysis of Xtime data showed increases in Repair Order Volume Index and the Repair Order Revenue Index.

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NewsNovember 16, 2017

EFG Companies: 2018 to See Increased Focus on F&I, Service Drive, Customer Loyalty

EFG Companies issued its 2018 predictions and recommendations for the retail automotive and powersports F&I markets this week. These insights reflect another year of cautiousness as well as opportunity for dealers to navigate an uncertain business climate.

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