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The company's executive leadership, including outgoing chief executive Sergio Marchionne, outlined the new investments during a June 1 investors meeting. Marchionne presented a five-year plan for the company, even though he has said he will retire in 2019.
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J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.
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Industry veteran tells an entertaining tale of a conquest sale from 40 years ago to relay three key lessons about salesmanship and the art of listening.
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Rairdon’s Dodge Chrysler Jeep of Kirkland agreed to pay $35,125 in civil penalties and $39,210 in costs and fees. The dealership was charged with violating the state's Consumer Protection Act for sending out 7,025 promotional mailers that mimicked official NHTSA recall notices.
Read More →A new brand loyalty report from CarFinance.com found that below-prime car buyers are less loyal than the average car buyer. Kia topped the list of brands this group is most loyal to.
Read More →Dataium reports this week that automotive shopper intensity declined across all segments for the second consecutive month in September. But the research firm believes shoppers are adjusting their browsing behaviors in preparation for the holidays.
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By cutting down on response times, using video to connect with shoppers and launching a team to nurture cold leads, Greenway Dodge’s Internet department now drives 71 percent of the dealership’s sales.
Read More →Group 1 estimates that the storms in Oklahoma City and Houston caused damage to facilities and about 3,200 new and used vehicles. The auto retailer is continuing to assess overall damage.
Read More →Total light vehicle sales were up 10.3 percent from a year ago and 14.9 percent vs. March, according to AutoData, which put the seasonally adjusted annual rate at 14.42 million units.
Read More →Retail sales rose 11.4 percent in January, with the industry pacing at a 14.18 million seasonally adjusted annual sales rate — the highest rate since the government’s Cash for Clunkers program in August 2009, according to AutoData.
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