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Auto/Mate Dealership Systems today announced that after its latest round of hiring, its employees have surpassed 1,000 years of combined experience working in car dealerships.
Read More →The single biggest risk to the dealership system within the next decade will be the convergence of mobility services with autonomous vehicles. That’s the conclusion of a new research project commissioned by the National Automobile Dealers Association.
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Hyundai will offer a subscription-based approach to vehicle ownership with its 2017 Ioniq Electric sedan that will allow customers to acquire the vehicle for a fixed monthly fee that covers all costs of ownership, Hyundai announced ahead of the Los Angeles Auto Show.
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Hyundai's Genesis luxury division hopes to establish stand-alone dealerships for a lineup that will include six models by 2021, according to the automaker.
Read More →According to the company, the two-minute video was developed in response to recent industry studies showing that consumers would be more willing to purchase F&I protections if they are allowed to learn about them before entering the dealership.
Read More →Customers who bought cars from Hooman Toyota of Long Beach are angry after losing the perks of an offer they paid into following the dealership's change of ownership, NBC 4 News reports.
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The public dealer group staged a grand opening for its new Nalley Nissan of Atlanta location on Sept. 29. It's the first U.S. dealership to feature the OEM's new Nissan Retail Environment Design Initiative, or NREDI 2.0.
Read More →The Federal Trade Commission today charged nine Los Angeles-area dealerships and their owners with a wide range of deceptive, and unfair sales and financing practices, including payment packing and using "yo-yo" finanicng tactics.
Read More →Employees at new-car dealerships made, on average, $69,718 a year in 2015, a 1% increase compared to the year prior, according to the NADA’s 2016 Dealership Workforce Study. General managers and F&I managers experienced double-digit percentage earnings growth rates, while sales managers and sales consultants increased 4.5% and 2.7%, respectively.
Read More →Thirty-one percent of incoming sales calls and 20% of incoming service calls never reach an agent, according to the call monitoring solution CallRevu. Helion Automotive Technologies' Erik Nachbahr says this statistic can be attributed to a dealership's poorly designed call flow.
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