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Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.
Read More →Beginning this month, DealerRater reviews and ratings will be featured on AutoTrader.com's dealer profile pages.
Read More →The web application helps dealership employees easily snap and share customer photos via email at vehicle delivery. Officials with DealerRater said the app can increase the likelihood of customers leaving a review by 50%.
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Word of mouth is still the leading source for new business, but a new study says review sites continue to gain ground.
Read More →The alliance will integrate DealerRater’s customer ratings and reviews of car dealerships with J.D. Power’s customer satisfaction insights via the firm’s customer experience management platform.
Read More →The kbb.com redesign includes a pricing range for each vehicle make and model, as well as dealership microsites. Officials say customers are more likely to pay at or above fair purchase price for a vehicle once they view the Kelley Blue Book fair price range.
Read More →Attorney General Eric T. Schneiderman announced an agreement with 19 companies to stop writing fake online reviews and to pay more than $350,000 in fines.
Read More →A new study from Maritz Research shows that consumers trust larger, more established sites like TripAdvisor and Zagat. As for auto-related sites, Edmunds cracks the research firm's Top 5 list for most trusted review site.
Read More →Yelp filed another lawsuit against a company that allegedly posted fake reviews. This time, the complaint was filed against a law firm that successfully sued Yelp over its advertising practices.
Read More →DealerRater and vAuto partner to integrate more than one million dealer reviews into vAuto’s AutoVisor tool. Dealers can showcase three reviews in an AutoVisor report, including a direct link to the dealer’s review page on DealerRater.com.
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