FI showroom red and grey logo
MenuMENU
SearchSEARCH

New Used-Car Shopping Guide Caters to Biggest Chunk of Shoppers

Consumer Reports adds recommendations, reliability ranking and more to help people choose a model.

August 27, 2024
New Used-Car Shopping Guide Caters to Biggest Chunk of Shoppers

Toyota and its luxury brand, Lexus, top Consumer Reports' first reliability rankings for used vehicles.

Credit:

Toyota

2 min to read


So many American consumers are shopping only used cars that Consumer Reports just added a review category for the segment.

The nonprofit researcher and tester said a survey it conducted in June showed 40% of people looking to buy a vehicle in the previous year were browsing only used models, compared to 31% shopping for new cars and 24% considering both.

Ad Loading...

It comes as no surprise that still-elevated new-car prices following the pandemic vehicle price inflation, in addition to price pressure in other areas, are pushing some consumers to the used market.

Consumer Reports’ new used-car ratings and recommendations are designed to help the biggest chunk of shoppers with the process. They include a ranking of 5- to 10-year-old vehicles based on reliability.

“… buyers shouldn’t have to sacrifice safety, reliability, or fuel economy to stay within their budget,” said its associate director of auto test development, Alex Knizek. “The trusted reviews and resources now available on CR.org will help used car shoppers make the smartest choice for their needs, much like we’ve done to inform new car buyers for decades.”

The used-vehicle guidance also includes ratings on tires, batteries, insurers and more.

Consumer Reports’ reliability ranking puts Lexus and Toyota at Nos. 1 and 2, a long way ahead of third-place Mazda. It says the top three have consistently demonstrated average or above average reliability over the years. For the ranking, it reviewed its members on problems they experienced with their 2014- to 2019-model vehicles over the previous year.

Ad Loading...

More Industry

Industryby Lauren LawrenceFebruary 27, 2026

Audi of America Gains New Exec

According to board member Marco Schubert, the German automaker 'is well positioned to enhance its competitiveness in both North America and China,' and part of that includes management shifts.

Read More →
F&Iby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Auto Financeby Lauren LawrenceFebruary 23, 2026

Auto Loan Forecast Bucks Market Trend

Auto loan originations rose over 6% year-over-year in the third quarter of 2025, but TransUnion predicts a slight decline in auto loan growth this year, making it an outlier in the company's overall lending forecast.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 23, 2026

Auspicious in Alabama

Valuing employees, growing wisely, keeping up with tech, and contributing to stores’ communities cultivate success.

Read More →
F&Iby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Industryby Hannah MitchellFebruary 18, 2026

EVs Bring Most Satisfaction to Date

Study finds that adopters are true believers and that their satisfaction with the vehicles is growing, including for public charger experience, despite pullback of federal incentives.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 18, 2026

Cyber Risks Span Systems

VicOne found that 33% of observed cyber risk now directly impacts driver-facing systems, such as infotainment, network and embedded software, and leading to greater customer impact.

Read More →
IndustryFebruary 11, 2026

Beginning the Tax Year Right

Auto dealers can boost their business wealth by applying these tax-efficient F&I participation structures this year.

Read More →
Industryby Lauren LawrenceFebruary 11, 2026

Insurance Shopping on the Rise

A TransUnion study found that relationship-driven sales models proved to be important, as consumers who used an agent had a lower shopping intensity than those going it alone.

Read More →
Ad Loading...
Auto Financeby Hannah MitchellFebruary 11, 2026

Auto Credit More Plentiful

Growing access shows greater lender appetite for risk as consumers take on heavier debt burden in an inflated market.

Read More →