MenuMENU
SearchSEARCH

Most CDK DMS Customers Back Online

Company says it’s working to restore other software offerings.

July 3, 2024
Most CDK DMS Customers Back Online

The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.

Credit:

Pexels/Lex Photography

1 min to read


CDK Global said most auto dealers are back on its dealer management system and that it expects its customer relationship management software to be at least partially back online by Thursday.

The development comes more than two weeks after the company shut down the systems following two cyberattacks. Many dealers had since been operating with handwritten document processing.

The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.

"We are ahead of the anticipated schedule,” CDK spokesperson Lisa Finney said in a statement. “We are also actively working on bringing additional applications and integrations live."

LEARN MORE: Dealers Have Options During DMS Shutdown

 

 

 

 

More Digital

DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →
Ad Loading...
Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

Read More →
Digitalby Hannah MitchellSeptember 22, 2025

Synthetic ID Fraud Comes With Clues

TransUnion research reveals telltale signs that the information a customer provides could be faked.

Read More →
DigitalSeptember 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

Read More →
Ad Loading...
Digitalby Hannah MitchellSeptember 15, 2025

Drivers Bemoan Complicated Screens

J.D. Power survey finds continued frustrations over hard-to-use auto controls

Read More →
Digitalby Hannah MitchellAugust 25, 2025

Can AI Heal Auto Tech Headaches?

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

Read More →
DigitalJuly 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

Read More →
Ad Loading...
Digitalby Hannah MitchellJuly 17, 2025

OEM Sites Get Mixed Marks

Survey shows many don’t pass muster with efficiency-minded shoppers.

Read More →