IRVINE, Calif. – Automotive brands resonate with shoppers worldwide with appealing attributes like reputation, design and more. Few products are more ubiquitous in our day-to-day lives than the automobile, and successful automakers who win the hearts and minds of car shoppers could benefit by selling more cars and increasing profits in the long run. Recognizing automakers’ outstanding achievements in creating and maintaining brand attributes that earn the attention and enthusiasm of new-car buyers, Kelley Blue Book today announces the 2020 Brand Image Award winners, based on annual new-car buyer perception data. Award categories are calculated among luxury, non-luxury and truck shoppers.
Delivering products that are compelling to shoppers, backed by solid marketing communications, has proven to influence purchase considerations and outcomes.
“Building brands that leave positive impressions with car shoppers is of the utmost importance to automakers who wish to stand out and succeed in an increasingly crowded marketplace,” said Isabelle Helms, vice president of research and market intelligence for Cox Automotive. “Delivering products that are compelling to shoppers, backed by solid marketing communications, has proven to influence purchase considerations and outcomes. Kelley Blue Book Brand Image Award winners recognize the automakers who are on top of their game in the minds of new-car shoppers.”
2020 Brand Image Award Winners: Non-Luxury Brands
Subaru
Best Overall Brand
Subaru
Most Trusted Brand
Honda
Best Value Brand
GMC
Most Refined Brand
Subaru
Best Performance Brand
Dodge
Best Car Styling Brand
2020 Brand Image Award Winner: Truck Brand
Toyota
Best Overall Truck Brand
2020 Brand Image Award Winners: Luxury Brands
Tesla
Best Overall Luxury Brand
Lexus
Most Trusted Luxury Brand
Tesla
Best Value Luxury Brand
Tesla
Most Refined Luxury Brand
Tesla
Best Performance Luxury Brand
Tesla
Best Car Styling Luxury Brand
For 2020, Subaru wins Best Overall Brand among non-luxury automakers for the third time in the past five years. Subaru achieved the highest average score across all ratings of non-luxury models to win the Best Overall Brand. In addition, Subaru takes home specific awards this year for Most Trusted Brand and Best Performance Brand. Subaru’s wins are based on the automaker’s reputation for delivering safe, spacious, fuel-efficient vehicles that satisfy the needs of both everyday consumers and those seeking increased utility/performance at the right price point.
Among luxury automakers, Tesla is all-new to the winners’ circle this year with an impressive showing, nearly sweeping the luxury award categories for 2020. Tesla wins Best Overall Luxury Brand, achieving the highest average score across all ratings of luxury models to win the Best Overall Luxury Brand. In addition, Tesla takes home specific awards this year for Best Value Luxury Brand, Most Refined Luxury Brand, Best Performance Luxury Brand and Best Car Styling Luxury Brand. Tesla’s sleek, all-electric designs offer the market a fresh look, and the brand’s work to offer innovative technology for luxury vehicle consumers at a desirable cost has paid off accordingly with overwhelmingly positive car-shopper perceptions. In addition, Tesla has long been a leader on electric vehicle batteries, for years seeming to have a significantly lower cost for batteries than other OEMs.
Toyota wins Best Overall Truck Brand for the second year in a row. Toyota achieved the highest average score across all ratings of truck models and 12 weighted factors of importance. Even as truck shopping soared to new heights in 2019 and several new models entered the market, the Tacoma and Tundra held their own and propelled Toyota to win the Best Overall Truck Brand award.
Beyond the top overall brands, other automakers gained notable repeat Brand Image Award wins for 2020. Honda wins Best Value Brand among non-luxury automakers for the sixth consecutive year, and Lexus wins Most Trusted Luxury Brand for the fifth consecutive year. Dodge wins Best Car Styling Brand among non-luxury automakers for the second consecutive year.
The 2020 Brand Image Awards are based on consumer automotive perception data from Kelley Blue Book Brand Watch study. Brand Watch is an online brand and model perception tracking study, which taps into more than 12,000 in-market new-vehicle shoppers annually on KBB.com. The highly comprehensive study offers insight into how shoppers perceive important factors driving their purchase decisions and captures brand/model familiarity and loyalty among new-car shoppers. For more information about the 2020 Kelley Blue Book Brand Image Awards, visithttps://www.kbb.com/articles/awards/brand-image-awards/.
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