FI showroom red and grey logo
MenuMENU
SearchSEARCH

GWC Warranty Adds to Sales Management Team

The F&I product provider has added more than 100 years of combined sales and automotive experience with the addition of five new regional sales managers.

by Staff
May 24, 2018
2 min to read


WILKES-BARRE, Pa. — F&I product provider GWC Warranty today announced several additions to its sales leadership team.

Five new regional sales manager (RSM) positions were created to enhance an already robust GWC Warranty sales team, resulting in the addition of more than 100 years of combined experience in sales and the automotive industry.

Ad Loading...

“The GWC Warranty sales team is an integral part of maintaining successful partnerships with dealerships across the United States,” said GWC Warranty CEO and President Rob Glander. “In adding such experienced and talented sales professionals to our sales leadership team, we are confident our dealer partners will be the direct beneficiaries of an even greater level of strategic service aimed at helping them improve their businesses with a best-in-class vehicle service contract offering.”

Brian Francis, who was hired as a business development specialist in July 2017, was promoted to GWC’s Midwest RSM position. He will now oversee GWC’s sales team in Michigan, Ohio, Pennsylvania and the surrounding Midwest states. His career spans more than 20 years in various positions with dealerships and F&I product providers.

Additionally, Chancler Encalade joins GWC as the RSM for the company’s South-Central region, overseeing a team in Colorado, Illinois, Indiana, Louisiana, Oklahoma, Texas and other territories in the Central United States. A University of New Orleans graduate, Encalade has spent nearly 25 years working in leadership positions at large dealerships and national lenders like Capital One and HSBC.

Scott Lugger, GWC’s new RSM for the Western region, manages a team in Arizona, California, Nevada, Oregon, Washington and additional territories in the Western United States. Lugger graduated from the University of Oregon prior to spending more than two decades in the automotive industry, including stints with Chrysler Financial and Wells Fargo Dealer Services.

The F&I product provider also announced that Charlie Maybin has been named RSM for its Northeast region, inheriting a team from Delaware, Maryland, New England, New York and Pennsylvania. Maybin most recently spent six years with Gateway One Lending and Finance, following a successful career in pharmaceutical and automotive sales. He is a graduate of Kean University.

Ad Loading...

Additionally, Mark Whatley was hired as the RSM for GWC’s Southeast region, which covers much of the Southeastern United States, including Florida, Georgia, North Carolina, South Carolina Tennessee and Virginia. Whatley graduated from the University of Arkansas at Little Rock prior to nearly two decades in the automotive finance field.

More F&I

Industryby StaffMarch 6, 2026

Explore the 12 Rules for an F&I Life at EFI

EFI 2026 will take place April 13–15 at The Cosmopolitan Las Vegas.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
Industryby StaffMarch 2, 2026

Prove You Can Do F&I at EFI

‘So You Think You Can Do F&I’ is a live role-play contest taking place at the 2026 Ethical F&I Managers Conference.

Read More →
Ad Loading...
Two hands holding tiles that spell YES and No on a black background
F&Iby Hannah MitchellMarch 1, 2026

Expect Yes in the F&I Office

It may be human nature to back off when a customer seems to say no to a product or service. But experts say F&I managers should operate as though the answer will be the opposite.

Read More →
Industryby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Ad Loading...
F&IFebruary 13, 2026

Business Office Blueprint

Try following these 20 steps to greater success in the dealer F&I office this year.

Read More →
Industryby Lauren LawrenceFebruary 11, 2026

Insurance Shopping on the Rise

A TransUnion study found that relationship-driven sales models proved to be important, as consumers who used an agent had a lower shopping intensity than those going it alone.

Read More →
Industryby Hannah MitchellFebruary 4, 2026

Auto Insurance Cost Reprieve

2025 brought consumers relief after years of rate hikes, but 2026 could bring renewed policy pain, depending on how U.S. trade policy affects prices.

Read More →
Ad Loading...
Reese Dailey from Automotive Training Academy by Assurant
F&IFebruary 4, 2026

Cash Deal Strategies

In this video, Reese Dailey of the Automotive Training Academy by Assurant reveals strategies to make cash deals profitable without relying on monthly payment bumps.

Read More →