Disasters disrupt every part of a dealership—including finance and insurance. The Disaster Preparation & Response Guide helps F&I teams stay ahead with customer communication tools, insurance claim workflow tips, and technology recommendations for fast, compliant service. 

It covers the basics and the big-picture strategies, from protecting sensitive data to walking customers through damage documentation and deductible planning. 

“F&I is where business continuity meets customer trust,” said Lauren Fletcher, vice president of content at Bobit Business Media. “This guide equips finance teams to be the steady hand when everything else feels uncertain.” 

In this guide: 

• Mobile tools for instantly capturing damage and verifying claims 

• Workflow continuity for reduced staff or remote operations

• Tips for handling high-volume claim cycles and delays

And more! 

Check out the guide and additional downloadable resources here.