MenuMENU
SearchSEARCH

CDK Global Introduces Big Data Platform to Transform Automotive Industry Data into Valuable Insights for Dealers, OEMs and Software Developers

Neuron reflects the latest Fortellis innovation built to fuel automotive commerce.

January 28, 2021
CDK Global Introduces Big Data Platform to Transform Automotive Industry Data into Valuable Insights for Dealers, OEMs and Software Developers

Neuron reflects the latest Fortellis innovation built to fuel automotive commerce.

2 min to read


HOFFMAN ESTATES, Ill. – CDK Global, Inc. (Nasdaq: CDK), a leading retail automotive technology company, introduced Neuron, an open, intelligent data platform connected to the Fortellis Automotive Commerce Exchange™. Neuron is designed to turn high volumes of industry information into easy-to-understand, actionable insights for dealers, original equipment manufacturers (OEMs) and third-party software developers.

Neuron is built to analyze billions of data transactions that flow through our products annually alongside other industry data. It will then turn that data into simple, human insights and deliver them directly to the right decision makers at the right time.

The new platform uses an analytics engine powered by artificial intelligence and machine learning to create real-time and predictive insights. It will empower dealers and OEMs to sell and service more vehicles by helping them create more personalized and differentiated customer experiences.

“Between dealerships, OEMs and vehicles themselves, the automotive industry has more data than ever before. Until now, there hasn’t been a platform to connect it all in a meaningful way to improve the experience consumers have with their vehicles,” said Mahesh Shah, chief product and technology officer, CDK Global. “Neuron is built to analyze billions of data transactions that flow through our products annually alongside other industry data. It will then turn that data into simple, human insights and deliver them directly to the right decision makers at the right time.”

Neuron will harness the power of data and integrations through Fortellis to accelerate the creation of new products in the industry. It will also continuously enhance the user experience and value of existing CDK Global products, such as the CDK Drive dealer management system (DMS), CDK Service, and Elead CRM.

“The introduction of Neuron is another important milestone in our efforts to help dealers and OEMs support customer demands in an increasingly connected automotive landscape,” said Shah. “We look forward to making even more exciting announcements later this year as we continue to create new ways to further connect software developers, dealers, and OEMs into a next-generation automotive ecosystem.”

More Digital

DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →
Ad Loading...
Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

Read More →
Digitalby Hannah MitchellSeptember 22, 2025

Synthetic ID Fraud Comes With Clues

TransUnion research reveals telltale signs that the information a customer provides could be faked.

Read More →
DigitalSeptember 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

Read More →
Ad Loading...
Digitalby Hannah MitchellSeptember 15, 2025

Drivers Bemoan Complicated Screens

J.D. Power survey finds continued frustrations over hard-to-use auto controls

Read More →
Digitalby Hannah MitchellAugust 25, 2025

Can AI Heal Auto Tech Headaches?

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

Read More →
DigitalJuly 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

Read More →
Ad Loading...
Digitalby Hannah MitchellJuly 17, 2025

OEM Sites Get Mixed Marks

Survey shows many don’t pass muster with efficiency-minded shoppers.

Read More →