FI showroom red and grey logo
MenuMENU
SearchSEARCH

Ally Launches Mobile Payment App

iPhone and Android users who do business with Ally can now view payment information, submit or schedule a payment and more with the new Ally Auto Mobile Pay app.

by Staff
November 14, 2013
2 min to read


DETROIT — Ally Financial has launched the Ally Auto Mobile Pay app, offering customers the ability to check payment status and schedule or cancel a pending payment anywhere, anytime with just a few quick taps.

“Our customers spoke and we listened. Incorporating their feedback and insight was key to the development of Ally’s new app,” said Evan Noulas, president of servicing for Ally’s auto operations. “Providing our customers the best service possible is our priority.”

Ad Loading...

About 20 percent of customers used mobile devices to pay their bill through Ally’s website before the creation of the mobile app. “We asked our customers what worked on the site and what they would want from an app and they told us to make it the simplest form of bill pay possible in an organized, easy-to-use layout,” Noulas said.

Based on customer feedback, options and layers were removed or streamlined to make the new app easy to navigate. The Ally Auto Mobile Pay app allows Android and iPhone users to view payment information, make one-time payments or schedule future payments, add a payment account and view or cancel pending payments

“Our goal is to offer innovative technology and service that makes bill pay easier and creates an experience that exceeds the expectations of our customers,” Noulas said.

Registered Ally users can download the app at the App Store or Google Play Store. Customers will continue to be able to pay using their mobile devices through allyauto.com.

More Digital

A customer signs documents on a digital e-contracting tablet using a stylus while a dealership employee points to the screen, alongside the Reynolds and Reynolds and Assurant logos.
Digitalby StaffMarch 6, 2026

Automotive Training Academy by Assurant Grow Offering

A new Atlanta location on Reynolds and Reynolds' docuPAD e-contracting system is designed to broaden access for auto professionals.

Read More →
F&IMarch 4, 2026

Creating Your Own Economy

In this video, Reese Dailey explains how effective follow-up drives better results across the dealership, including increased sales, higher F&I penetration, and stronger customer retention.

Read More →
A dealership customer works with an F&I representative at a desk during the vehicle purchase process.
Digitalby StaffJanuary 30, 2026

Assurant Debuts Virtual Solution for Dealers' Staffing Challenges

Company says on-demand access to F&I specialists is shown to boost dealership efficiency and profitability.

Read More →
Ad Loading...
Chris Walsh, president and acting CEO of Reynolds and Reynolds, standing inside an office building wearing a blue suit.
Digitalby StaffJanuary 12, 2026

Reynolds Highlights Intelligence at Every Touchpoint at NADA

The NADA exhibitor will again bring a full slate of innovations and opportunities to the most anticipated event for auto dealership professionals.

Read More →
DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
Ad Loading...
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →
Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

Read More →
Digitalby Hannah MitchellSeptember 22, 2025

Synthetic ID Fraud Comes With Clues

TransUnion research reveals telltale signs that the information a customer provides could be faked.

Read More →
Ad Loading...
DigitalSeptember 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

Read More →