MenuMENU
SearchSEARCH

Acura Faces Class Action Over RDX Infotainment System

Steve Berman of Hagens Berman is the lead attorney for a group of Acura RDX buyers and lessees who say their infotainment systems are dangerously defective — and that Honda knew about the issue before the vehicle came to market.

July 15, 2019
Acura Faces Class Action Over RDX Infotainment System

A class-action lawsuit claims the 2019 and 2020 Acura RDX’s “clearly broken” infotainment system is a threat to driver safety and a violation of the terms of the vehicle’s warranty.

Credit:

Photo courtesy American Honda Motor Co.

2 min to read


LOS ANGELES — Owners and lessees of the 2019 and 2020 Acura RDX have filed a class-action lawsuit against American Honda Motor Co. alleging the automaker knowingly sold vehicles equipped with defective infotainment systems which it “refuses” to fix, according to Hagens Berman, the law firm representing the aggrieved consumers.

The lawsuit was filed last week in the U.S. District Court for the Central District of California. Attorneys claim the defect renders many of the infotainment system features — including the backup camera and other safety-related systems — inoperable and frequently freezes or crashes entirely, creating a distraction. Owners also report regular failure of the car’s Bluetooth connection to Android and Apple phones.

Attorneys say that Honda knew about the defect through various sources including pre-release design, manufacturing, and testing data, warranty claims, consumer complaints filed with Honda, the National Highway Transportation Safety Administration, or on public online forums, testing done in response to those complaints and aggregate data, and complaints from dealers.

The lawsuit seeks monetary reimbursement for those who purchased or leased an affected Acura RDX and requests the court bar Honda from continuing to sell affected vehicles.

“Honda and its dealers fail to take responsibility for a clearly broken technology component in the affected Acura RDX vehicles,” said Steve Berman, managing partner of Hagens Berman. “We intend to hold Honda fully accountable for ignoring this serious defect and for failing to deliver on its promises to consumers.”

More Compliance

ComplianceNovember 26, 2025

Turnover and Compliance

Why ongoing training is a necessity

Read More →
F&INovember 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

Read More →
ComplianceSeptember 26, 2025

The Best Thing a Dealer Can Do to Avoid Legal Problems

Citing the issue is a strategy borrowed from the legal field itself.

Read More →
Ad Loading...
ComplianceSeptember 15, 2025

Fines of the Times

Civil penalties for noncompliance with federal auto retail and finance rules and regulations can add up quickly. Use this checklist to cover your bases.

Read More →
ComplianceAugust 26, 2025

Goodwill and Car Dealers

A dealer goodwill tale is a cautionary tale worth paying attention to.

Read More →
ComplianceAugust 11, 2025

Your Synthetic ID Theft Policy

Frankenstein’s monster is coming for your dealership. Use this guide to recognize synthetic ID thieves and maintain Red Flags Rule compliance.

Read More →
Ad Loading...
ComplianceJune 30, 2025

The Regulatory Empire Is Striking Back

President Trump - entropist and corporate disruptor in consumer law

Read More →
IndustryJune 26, 2025

How to Clear a Red Flag

Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.

Read More →
Computer screen showing the Audit F&I Review Dashboard, displaying dealership selection and manager scorecard options for ABC Dealership.
F&Iby Press ReleaseJune 18, 2025

Mosaic Adds Continuous Monitoring With AuditF&I

New AuditF&I platform is designed to give dealerships a smarter way to stay compliant.

Read More →
Ad Loading...
IndustryMay 28, 2025

Mount Rushmore and Tariffs

A return to autarky? Are tariffs good policy?

Read More →