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Opinion

Articlesby Tom HudsonJanuary 29, 2019

Dealers Are From Mars, Finance Companies Are From Venus

Dealers might not think of themselves as lenders, but the banks and finance companies that buy your paper have very little doubt about it.

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ArticlesJanuary 18, 2019

The Antidote to a Down Market May Surprise You

Dealers who invest in AI- and ML-powered digital marketing solutions today will reap the rewards of active-shopper targeting and engagement when the market constricts.

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ArticlesJanuary 17, 2019

Your Pay Plan Is Driving Talent Away

Dealer personnel expert offers three reasons why your outdated, commission-only pay plan is sending your best sales candidates straight to the competition.

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Articlesby Tom HudsonJanuary 14, 2019

Just How Good Are Those Predictions Anyway?

Hudson scores four sets of predictions made by carlaw practitioners at the end of 2017 — including his own.

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ArticlesJanuary 12, 2019

3 Reasons to Believe in Leasing in 2019

Attractive price points, sustained value of off-lease units, and rising interest rates point toward leasing remaining a viable financing option for dealers and customers this year.

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ArticlesJanuary 11, 2019

LGBTQ Car Buyers Are Loyal and Affluent

Top-producing F&I pro has a message for dealers who have failed to embrace the LGBTQ community in their marketing, instore processes, or corporate culture.

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ArticlesJanuary 11, 2019

Opinion: States Lead the Way in Privacy Law

Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.

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ArticlesJanuary 8, 2019

Will the Real Disruptors Please Stand Up?

Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.

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ArticlesDecember 19, 2018

Opinion: Mercedes-Benz Does Facilities Right

In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.

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ArticlesDecember 18, 2018

Opinion: Biweekly Payments Fit a Biweekly World

Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.

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