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NewsJuly 21, 2016

J.D. Power: Shopping Tools on OEM Websites Improves Customer Satisfaction

A new study from J.D. Power shows that online shopping tools on manufacturer websites significantly improves satisfaction for consumers shopping for a vehicle. The three best-performing sites belong to Land Rover, Jaguar, and Mercedes-Benz.

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NewsJuly 21, 2016

87% of Consumers Dislike Dealership Experience, Survey Finds

Conducted by Harris Poll on behalf of online retailer Beepi, the study revealed an apparent distrust and negative opinion of car dealerships among consumers polled. In the survey’s findings, 61% of respondents felt like they were taken advantage of at some point in the dealership.

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Newsby Gregory ArroyoJuly 20, 2016

3 States Charge VW Execs With Fraud in New Lawsuits

Regulators in Maryland, Massachusetts and New York charge that the emissions scandal and alleged cover-up was orchestrated and approved 'at the highest levels of the company, up to and including former CEO Martin Winterkorn.'

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NewsJuly 19, 2016

Jumpstart Automotive Partners With Autolist.com

Jumpstart Automotive Group has signed an exclusive ad sales representation agreement with Autolist.com. Jumpstart CEO Nick Matarazzo said the partnership will allow his company to tap into consumers deep in the automotive purchase funnel.

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NewsJuly 19, 2016

Champlain National Bank Enters Indirect Channel

Champlain National Bank has entered the indirect auto finance channel behind a cloud-based loan origination system developed by Teledata Communications Inc. The bank is currently integrated with Dealertrack and RouteOne, and has signed 'a substantial number of dealers' in the New York region.

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NewsJuly 19, 2016

Dealertrack Rolls Out Econtracting to Volvo Dealers Nationwide

Dealertrack announced this week that Volvo Car Financial Services is now available for econtracting with Volvo dealers nationwide on the Dealertrack platform. The decision to go national was spurred by results of a regional pilot.

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NewsJuly 14, 2016

NADA to Hold 100 Carnival Event at 2017 Convention

The event — which is exclusive to NADA and American Truck Dealers members — will be held at Mardi Gras World on Jan. 26, 2017. It will feature cuisine from top New Orleans restaurants and entertainment from Foreigner, Cowboy Mouth and local jazz musicians.

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NewsJuly 14, 2016

Consulting Group Offers Advice on Preventing Employee Theft

While unfortunate, employee crimes against dealers do happen. This week, Automotive Compliance Consultants released a list of tactics dealers can employ to prevent employee theft at their store.

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NewsJuly 13, 2016

Outkazt Media to Distribute Black Book's Bullseye Prospecting Tool

Black Book has signed another distribution agreement with a marketing agency. This time, the vehicle valuation firm has teamed with Outkazt Media, which will leverage Black Book’s Bullseye Prospecting solution in dealer marketing campaigns.

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NewsJuly 12, 2016

Alpha Warranty Services Releases Zoom Sales Portal

Zoom allows F&I managers to start a contract from the main page and then gives them the ability to adjust rates and work with a customer’s financing options. It also allows the F&I manager to compare up to 3 different plans or programs they can then show the customer in a ‘Good, Better, Best’ format.

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