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SEARCHMENUSEARCHIn addition to paying civil penalties and reimbursements to the state, the owners of the dealerships must work to resolve 45 consumer complaints. This is the second such settlement the dealers have reached with the state.
Read More →Whether you believe it or not, most rules and regulations weren’t designed to make your life miserable. The magazine’s resident compliance expert says we can only blame ourselves.
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Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.
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The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.
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A relatively new company is aiming to put dealers back in control of their data, but its founder knows not everyone views his solution as the answer to managing the data.
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Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.
Read More →Calland Auto Group and its owner are accused of failing to provide consumers with motor vehicle titles as required by Ohio law. The Ohio Attorney General seeks reimbursement to the state’s Title Defect Recision Fund.
Read More →Customers reported that they found listings for the dealership on Cars.com, but the dealer was using a fake address.
Read More →The Pennsylvania House passed legislation this week that will allow the automaker to have as many as five stores in the state.
Read More →Following Monday's Supreme Court ruling in favor of Hobby Lobby, the owner of Randy Reed Automotive will seek a permanent injunction exempting him from providing insurance coverage for the 'morning after' pill.
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