Joe Bartolone
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There are marketing stickers and then there are the three stickers that every new and used car must have. Making sure you have provisions for these three window stickers in your compliance program will keep your dealership out of trouble.
Read More →Failing to have a defined process for handling adverse action notices can come back to haunt you. Compliance auditor provides some insight when handling co-applicants, special events and Internet leads.
Read More →F&I auditor goes soft, points out the seven best practices he’s seen on the front lines. Employing these tactics will be your best defense.
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