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George Angus

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Articlesby George AngusJanuary 31, 2011

10 Fixes to F&I’s Biggest Challenges

F&I expert shows you how to take control of the 10 biggest challenges F&I managers faced in 2010.

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Articlesby George AngusJune 28, 2010

New Spin on Cash Conversions

F&I trainer gives three reasons why cash conversions don’t work, along with one technique that will.

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Articlesby George AngusMay 1, 2010

A Prime Opportunity

Credit might not be loosening up as quickly as the industry had hoped, but it is becoming available to the subprime segment. Industry insider provides his take on why that is.

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Articlesby George AngusAugust 1, 2009

10 F&I Landmines to Avoid

F&I veteran gives 10 reasons why you should set aside the old ways of doing business and embrace the new reality facing the industry.

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Articlesby George AngusJuly 1, 2009

The Psychology of F&I

When it comes to F&I, science matters more than opinion. F&I veteran climbs into the minds of consumers and reveals five ways you might be sabotaging your success.

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Articlesby George AngusMay 1, 2008

Quoting and Selling Interest Rates

Making more finance reserve does not necessarily mean more F&I profit. Dealership consultant discusses what top-performing F&I departments do, and how they maximize PRU by setting interest rates during the F&I process.

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Articlesby George AngusApril 1, 2008

Quoting Rate and Payment: Some Surprising Results

Opinions vary on when and how rate and payment should be quoted to customers. Dealership consultant reveals which practices work best and which don’t.

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Articlesby George AngusMarch 1, 2008

CASE STUDY: Life Without The F&I Department

With dealers facing changing customer expectations, increasing demands from the factories and customer resistance to the sales process, eliminating the F&I department might seem like a good idea. Dealership consultant breaks down what life would be like without the F&I department, and the results aren’t pretty.

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