Articles

Industry•by Hannah Mitchell•April 3, 2025

California Leading

Though the state’s auto dealers haven’t sought to be ahead of some industry curves, its unique regulatory environment has forced that over the past century.

F&I•by Joe LaPelusa•April 1, 2025

Elevating the Auto Sales Experience

How to train salespeople on F&I products.

F&I•by Rick McCormick•March 27, 2025

Enhancing Lives

Focusing on enriching others, whether customers or colleagues, will get you far.

Industry•by L.A. Williams•March 20, 2025

Crank Up the EQ

Emotional intelligence is the secret sauce to dealership success.

Awards•by Hannah Mitchell•March 19, 2025

Hall of Heart

2025 F&I Hall of Fame inductees focus on the segment’s service to customers – and others.

Compliance•by Terry O'Loughlin•March 19, 2025

Car Dealer Glossarians Despair

Minding terminology used in the dealership is wise for compliance sake.

F&I•by Adam Marburger•March 18, 2025

The Servant-Leading F&I Manager

Three approaches to attaining your ‘black belt’ in the sector.

Compliance•by Gil Van Over•March 13, 2025

Staying Compliance-Current

Ways you can keep yourself informed to stop fraudsters in their tracks.

F&I•by John Tabar•February 28, 2025

Pace Equals Profit

Shaving some time off the duration of deals for the customer can bring better results.

Industry•by Hannah Mitchell•February 28, 2025

Lesson From a Close Call

Dealers could use the breathing room created by the FTC’s CARS Rule defeat to bolster their reputations with customers.

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