MenuMENU
SearchSEARCH

F&I's Big Threat: Consumer Protection Gone Wrong

In these tough economic times, the last thing business needs are unreasonable impediments on the sale of goods and services. Hasn’t all the bailout and stimulus spending been focused on unfreezing credit markets to spur spending?

by Michael Benoit
May 1, 2009
4 min to read


In these tough economic times, the last thing business needs are unreasonable impediments on the sale of goods and services. Hasn’t all the bailout and stimulus spending been focused on unfreezing credit markets to spur spending? Yet, our leaders persist in confounding their own efforts.

A recent bill introduced by Senator Dick Durbin (D-Ill.) — though filled with good intentions — will have a devastating impact on installment sale financing if passed in its current form. At first blush, it doesn’t seem too worrisome — it simply seeks to impose a national usury cap of 36 percent on all consumer credit transactions. How often have you had a transaction that even came close? Probably not many, if you’ve had them at all.

But, like all things that come out of Washington, the devil is in the details. If the calculation to determine whether one hits the 36 percent cap was identical to the current calculation for an annual percentage rate (APR) under the Truth in Lending Act, few would give this a second thought. Unfortunately, the APR calculation is irrelevant for this purpose. Instead, a new fee and interest rate (FAIR) calculation is being proposed.

The FAIR calculation includes all of the things a current APR calculation does, plus credit insurance premiums, which are excludable from the APR if properly disclosed.

Currently, the cost of ancillary products (GAP, service contracts, etc.) is excluded from the APR calculation. These amounts would all be included in the FAIR calculation.

All default fees are included in the FAIR calculation. These include late fees in excess of $20 and non-sufficient funds fees in excess of $15. It can also include costs of repossession, attorneys’ fees and other collection costs passed on to the consumer.

Where the APR calculation is a snapshot in time (i.e., the cost of credit at a point prior to the consummation of a transaction that assumes all payments will be made in accordance with the terms of the contract), the FAIR calculation cannot be calculated accurately until the termination of the contract and all claims against the consumer are satisfied. Instead of a snapshot, it is a moving target, controlled almost entirely by the consumer’s behavior.

That being the case, what respectable finance company will want to buy nonprime paper that could become subject to attack as a result of the collection charges passed on to a defaulting consumer? Who will be able to sell a service contract requested by the consumer if its very sale will put the seller at risk of both civil and criminal violations?

Predatory lending is bad for consumers, and by logical extension, bad for business. But Sen. Durbin’s bill goes too far. It assumes that all ancillary products and default fees are predatory, and takes the extraordinary step of assuming that consumers, even with appropriate disclosure, cannot judge for themselves the value various products and services provide them.

In essence, Sen. Durbin is buying the consumer advocate’s position that risk-based pricing is bad and that everyone should pay the same for credit, no matter what. They would like to see folks with stellar credit pay more to subsidize the risk posed by borrowers with less-than-stellar credit. But we all know that won’t happen. The reality is that folks with less-than-stellar credit — the very folks the consumer advocates are trying to protect — will be denied access to credit so the low-risk borrowers can get credit at an appropriate price. Less credit availability means less business for you, and that’s good for the economy how?

I mean, really, is it worth going to jail for selling a service contract to someone who both wants it and would benefit from it? I’d hate to say that Mr. Durbin thinks so, but his bill has me scratching my head.

Michael Benoit is a partner in the Washington, D.C., office of Hudson Cook LLP. He is a frequent speaker and writer on a variety of consumer credit topics. He can be reached at michael.benoit@bobit.com. Nothing in this article is intended to be legal advice and should not be taken as such. All legal questions should be addressed to competent counsel.

Subscribe to Our Newsletter
No form configuration provided. Please set either Form ID or Form Script.

More Compliance

ComplianceNovember 26, 2025

Turnover and Compliance

Why ongoing training is a necessity

Read More →
F&INovember 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

Read More →
ComplianceSeptember 26, 2025

The Best Thing a Dealer Can Do to Avoid Legal Problems

Citing the issue is a strategy borrowed from the legal field itself.

Read More →
Ad Loading...
ComplianceSeptember 15, 2025

Fines of the Times

Civil penalties for noncompliance with federal auto retail and finance rules and regulations can add up quickly. Use this checklist to cover your bases.

Read More →
ComplianceAugust 26, 2025

Goodwill and Car Dealers

A dealer goodwill tale is a cautionary tale worth paying attention to.

Read More →
ComplianceAugust 11, 2025

Your Synthetic ID Theft Policy

Frankenstein’s monster is coming for your dealership. Use this guide to recognize synthetic ID thieves and maintain Red Flags Rule compliance.

Read More →
Ad Loading...
ComplianceJune 30, 2025

The Regulatory Empire Is Striking Back

President Trump - entropist and corporate disruptor in consumer law

Read More →
IndustryJune 26, 2025

How to Clear a Red Flag

Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.

Read More →
Computer screen showing the Audit F&I Review Dashboard, displaying dealership selection and manager scorecard options for ABC Dealership.
F&Iby Press ReleaseJune 18, 2025

Mosaic Adds Continuous Monitoring With AuditF&I

New AuditF&I platform is designed to give dealerships a smarter way to stay compliant.

Read More →
Ad Loading...
IndustryMay 28, 2025

Mount Rushmore and Tariffs

A return to autarky? Are tariffs good policy?

Read More →