ALTOONA, Pa. — United Datacom Networks Inc. (UDNI) announced the launch of Dealers Edge, a new IT support program designed to help dealers meet their legal obligations with respect to data privacy and security. Services include remote management and 24/7 monitoring.

“The core elements of the program are centered on maximizing existing technology, lowering costs, streamlining operations and advising dealers how to best leverage new technology to grow their business,” said Britt Sutcliffe, director of sales and marketing at UDNI.  

“We found that many automotive dealerships do not have a dedicated technical resource, and even fewer have a CTO or CIO. With the need for increased data security and rise of internet based automotive applications, keeping a network running quickly and securely is critical. We are able to fill these needs at a fraction of what it would cost to hire and manage direct employees.”  

UDNI’s technical advisory service is the cornerstone of the platform. According to the company, the service includes designated account managers who perform CIO or CTO duties. They also provide consultative guidance for vendor selection, technology budgeting, technology planning and implementation.