MenuMENU
SearchSEARCH

Auto/Mate to Open West Coast Office

Auto/Mate Dealership Systems has announced an expansion that will include an office in Chandler, Ariz., staffed with new customer support and installation teams.

January 14, 2019
Auto/Mate to Open West Coast Office

Auto/Mate Dealership Systems plans to open an office in Chandler, Ariz., a suburb of Phoenix, in the second quarter.

Credit:

Photo courtesy Chandlernews via Wikimedia Commons

2 min to read


ALBANY, N.Y. — Auto/Mate Dealership Systems will open a new office in Chandler, Ariz., in late Q2 of 2019, the company announced. Executives said the West Coast expansion is in response to the “rapid growth” Auto/Mate has experienced since a planned acquisition by CDK Global fell through in March 2018. Since that announcement, pent-up demand for Auto/Mate’s DMS by auto dealers has spurred double-digit growth in new orders and installations, said Mike Esposito, the company’s president and CEO.

“Although we’ve had a record year, we are growing the company in a controlled manner to ensure that our dealers continue to receive the top-rated support we’re known for,” Esposito said. “That said, we’re already in 49 states, and with increased demand in the midwestern and western regions, it’s time we had a presence there.”

The Chandler office will be staffed primarily with customer support and installation teams, and Auto/Mate anticipates hiring 15 to 20 people by years’ end. In addition, at least seven employees at the Albany, N.Y., office have volunteered to transfer to Arizona.

“The thing that really drives us is our culture. Our customers, vendors and employees all love Auto/Mate’s culture, so that’s an important priority for us. Having a team of current employees relocate will help transfer that culture to the new office,” said Esposito, noting that, in New York’s capital region, Auto/Mate has been recognized as a “Best Place to Work” nine years straight, and a “Top Workplace” eight years in a row. “Our philosophy is simple. If you have happy employees, you have happy customers.”

Visit Auto/Mate at Booth 2301S at NADA Show 2019.

More Digital

DigitalDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
Digitalby Hannah MitchellDecember 3, 2025

Dealer Credit Service Provider Breached

Hack exposed thousands of dealerships’ customer data

Read More →
DigitalNovember 18, 2025

Unearthing the Gold in Your Dealership Data

How to take a smarter path to revenue

Read More →
Ad Loading...
Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

Read More →
Digitalby Hannah MitchellSeptember 22, 2025

Synthetic ID Fraud Comes With Clues

TransUnion research reveals telltale signs that the information a customer provides could be faked.

Read More →
DigitalSeptember 17, 2025

The Looming Threat of Deepfakes

They represent a new era of auto and financial fraud.

Read More →
Ad Loading...
Digitalby Hannah MitchellSeptember 15, 2025

Drivers Bemoan Complicated Screens

J.D. Power survey finds continued frustrations over hard-to-use auto controls

Read More →
Digitalby Hannah MitchellAugust 25, 2025

Can AI Heal Auto Tech Headaches?

Study finds it’s helping with some features, while other high-tech functions still draw plenty of complaints.

Read More →
DigitalJuly 24, 2025

How Smart Data is Revolutionizing the Automotive Customer Experience

A unified data strategy positions a dealership or auto group for today and tomorrow.

Read More →
Ad Loading...
Digitalby Hannah MitchellJuly 17, 2025

OEM Sites Get Mixed Marks

Survey shows many don’t pass muster with efficiency-minded shoppers.

Read More →